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About DJA DJA was founded in 1988 in a one-room office in Wichita, Kansas with just one client. Deborah John developed a philosophy of providing personalized service with professional results as the foundation for the company. Having formerly been a financial aid administrator for a large chain of private career schools, Deborah has a deep insight into the special needs and requirements facing school owners and directors. This insight, along with Deborah's financial aid expertise, accounting and communication skills, allows DJA to rapidly expand its client base. DJA has more than 125 clients throughout the country - from the state of Washington to Florida. With a knowledgeable and caring staff, DJA assists its clients from a spacious home office, located in the central United States in Wichita, Kansas. Even with DJA’s success and growth, the primary philosophy remains the same - provide personalized service with professional results. This philosophy explains why DJA does not have a voice mail system to interface with its clients. When an institution contracts with DJA, an account representative is assigned to that institution. In addition, clients can talk directly to the principal, Deborah John, as well as DJA’s administrative staff about their support, training, and processing needs. It is vital when hiring a financial aid servicer to be confident in that firm’s expertise. DJA undergoes annual audits to verify procedures and accuracy. DJA also takes steps to make sure its staff undergoes constant training in the field of financial aid and its related technology. In addition, DJA interfaces closely with the U.S. Department of Education in Washington, D.C. as well as in USDE regional offices. To learn more about how DJA's services benefit Title IV schools, simply contact Kristi Cole, Director of Sales, or Deborah John at (800) 242-0977. They will be happy to provide a list of DJA clients you can contact to find out how DJA is making their life easier. |
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